Frequently Asked Questions
Everything you need to know about our premium mobile valeting and detailing packages.
How long does it take to wash the car?
Our standard packages range from 1 hour to 1 hour 45 minutes, depending on the level of detailing selected and the initial condition of the vehicle.
Do I qualify for a discount?
We routinely offer promotional rates and package incentives. To see if your vehicle or booking qualifies, please head back to our Home Page, review the full package breakdown, and carefully read the deal descriptions listed there.
Do you need access to my water or power supply?
Yes, we require access to both a water supply and an electrical outlet. Both points must be available within a 25-metre range of where the vehicle is parked so our commercial lines can reach safely.
What is the difference between Valeting and Detailing?
Valeting focuses on deep cleaning your vehicle to restore a fresh, hygienic environment inside and out. Detailing goes significantly deeper, targeting paint correction, machine polishing to eliminate swirls, and applying long-term protection to chemically shield your clear coat.
What happens if the weather conditions are poor?
If intense rain or extreme weather threatens the application quality of high-end sealants or interior drying, we will contact you well ahead of time to rearrange your slot to the next available dry date with absolute priority booking.